Pops

Involvement
Digital
SEO
Development
Make It Digital.
The Joint Inspection Group (JIG) is a world leader in aviation fuel supply chain standards, committed to improving aviation safety worldwide. Their website serves as a crucial hub for members and stakeholders, providing access to resources, professional development opportunities, and insights into their global leadership. However, their outdated digital presence no longer met these needs—inefficient processes, a lack of e-commerce functionality, and a cluttered interface created barriers to engagement and growth. Our solution was a bespoke, future-proof platform that streamlined operations, enhanced the member experience, and reinforced JIG’s position as an industry leader.

Elevating the member experience
A powerful e-commerce framework enabled multiple membership tiers with gated content, giving members access to tailored resources while increasing visibility for potential new members.
Smart automation for efficiency
Advanced admin tools automated manual processes, reducing workload and improving operational efficiency, while integrations with LockLizard, Stripe, and single sign-on ensured a seamless experience.

Learning, redefined
A bespoke e-learning portal powered by LearnDash and GlassBlade provided members with personalised, trackable learning journeys, empowering them to develop their expertise through JIG’s globally recognised standards.
And the results spoke for themselves
25%
reduction in bounce rate
38%
increase in session duration with 1 minute extra time browsing
80%
of users are now returning (up from 68%)
The team has been hugely agile and collaborative working with us on this project. We are constantly evolving the site to meet the needs of our members and they have been the perfect digital partner to work with.
– Mark Newstead, General Manager, JIG
Wanna elevate your site?